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Customer Support - TransUnion

  • Writer: Bontle Modiga
    Bontle Modiga
  • May 14
  • 1 min read

Due Date: 15/05/2025


About


The Voice Operations Rep will support both customers and consumers who use T&E services to screen individuals for rental housing and employment opportunities.



What You'll Bring:


  • Maintains a consistent high level of knowledge regarding T&E products, services, and tools.

  • Understands and consistently demonstrates knowledge of specific T&E business processes when performing all voice operations work.

  • Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.

  • Adheres to established processes and procedures when responding to support phone calls.



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