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Writer's pictureBontle Modiga

Sales and Retentions Agents GCC-Africa (Remote)


Closes: December 5, 2024

Full time

TransUnion Jos
TransUnion









What You'll Bring:

•    Experience in selling telephonically (Contact Centre/Telesales) with a proven track record of achieving and exceeding required sales targets on a daily, weekly and monthly basis.

• Ability to communicate and interact with prospective customers through the effective answering and handling of inbound calls that will result in you identifying customer needs and providing appropriate solutions through a solutions based approach that will result in a sale of a new product or the up-sell of additional products and services.

• Where appropriate and is required of the role experience in managing a set base of customers where in you are required to service specific needs as well as achieve and increase revenue for the allocated base of customers, in addition providing insights into your base performance and areas of improvement as well as the retention of customers.


What you will bring:

  • Experience in telephonic sales (Inbound and Outbound)

  • 9 to 12 months customer service and sales experience (essential)

  • Excellent customer service skills, including strong listening skills

  • Demonstrated aptitude in sales or marketing techniques with proven ability to cultivate customer relationships

  • Ability to effectively resolve questions and problems by acting as a liaison with multiple parties




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