Job Description:
Motus Isuzu Isando currently holds a vacancy for a receptionist.
Reporting to the Finance Manager, the Receptionist is responsible for providing first-line communication.
Purpose:
This position provides first-line communication, monitors all incoming calls, and ensures all customers receive a pleasant and courteous welcome.
Responsibilities:
Ensure messages are correct and conveyed timeously.
Update and distribute telephone lists to all Staff at Dealership.
Communicate with all Staff.
Control, monitor and record outgoing trunk calls and incoming reverse charge calls.
Ensure Customers are directed to the employee to be visited/contacted.
Ensure Customer’s comfort whilst in the waiting period.
Ensure all calls are answered promptly and pleasantly.
Ensure cleanliness of the reception area.
Limit “hang-on” calls by offering callbacks.
Ensure the paging system is on the first call back after no reply.
Requirements:
A minimum of 3 years of receptionist experience is essential.
A Receptionist certificate will be an added advantage
Must have a clear Criminal Record.
A minimum of Grade 12.
Motor industry experience will be an added advantage
Must have excellent verbal communication skills
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